NSIA Banque Côte d’Ivoire has launched a series of digital banking and cash management services aimed at helping small and midsize businesses improve financial operations and reduce administrative burdens.
The new products were unveiled on Friday during an event attended by clients, entrepreneurs and business partners, where the bank presented demonstrations of the digital tools and held discussions with finance and banking specialists.
The initiative comes as Côte d’Ivoire increases efforts to support small and medium-sized enterprises (SMEs), which account for the vast majority of private businesses in the country and are considered central to economic growth and job creation.
NSIA Banque said the new services are designed to help businesses manage payments, collections and cash flow more efficiently while enabling companies to carry out financial operations remotely.
One of the flagship products, NSIA Banque Direct, provides online banking access for both individuals and businesses.
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The platform allows users to monitor transactions, transfer funds and manage accounts remotely through digital channels.
The bank also introduced a range of cash management solutions tailored specifically for SMEs.
Among them is Easy Collect, a service enabling businesses to direct customers to NSIA branches for payments and deposits.
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Another product, Cash Collect, allows the bank to collect cash directly from company premises and transport it securely to processing centres or bank branches.
NSIA also presented its Web Clearing solution, which equips businesses with cheque scanners that enable companies to digitise and submit cheques remotely through a secure connection.
In addition, the bank launched a liquidity management solution aimed at helping companies maintain sufficient cash for daily operations.
Another digital platform, E-CNPS, allows businesses to pay social security contributions online while receiving instant payment confirmation through NSIA banking channels.
Carine Domoraud said the bank aims to support companies as they expand and face increasingly complex financial management needs.
“When a small business grows, it faces more payments, more collections and more urgent decisions,” she said.
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“Financial flow management should not become a burden. It should serve as a performance tool. The bank must act as a facilitator and a partner.”
Domoraud added that the bank intends to remain closely connected to the operational realities of SMEs and support them in both day-to-day activities and larger investment projects.
The rollout reflects a broader shift across African banking sectors toward digital financial services aimed at improving efficiency, expanding financial inclusion and supporting business development.
Banks across the continent are increasingly investing in remote banking platforms, mobile services and automated payment systems as internet penetration and digital adoption continue to grow.
In Côte d’Ivoire, authorities have prioritised SME development as part of wider economic diversification efforts.
Government figures show SMEs represented around 98 percent of the country’s private sector in 2024 and accounted for more than 35 percent of public procurement contracts.
The sector also generated approximately 45,000 jobs during the year, underlining its importance to employment and economic activity.
Analysts say improved access to digital banking services could help smaller businesses reduce operating costs, improve financial transparency and strengthen access to formal financing.
They add that digital financial tools are becoming increasingly important for SMEs seeking to scale operations in rapidly evolving African economies.
